Terms & Conditions of Sale
Effective Date: 1 August 2026
Welcome to Obi Pasture Co. By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About Us
Obi Pasture Co is a family-owned farm based in Maleny, Queensland, supplying premium pasture-raised beef direct to customers across South East Queensland.
Website: www.obipastureco.com.au
Email: homegrown@obipastureco.com.au
2. Orders
Orders are subject to product availability.
We reserve the right to decline or cancel any order where:
Products become unavailable.
Pricing errors occur.
Payment cannot be processed.
Fraudulent activity is suspected.
If we cancel your order, any payment received will be refunded.
3. Pricing
All prices are shown in Australian Dollars (AUD).
Prices may change without notice.
Where applicable, GST is included.
4. Payment
Payment must be received before your order is dispatched unless otherwise agreed.
We accept payment through the payment methods available on our website.
5. Product Availability
As a working farm, product availability varies throughout the year.
Certain cuts may sell out or become temporarily unavailable.
We reserve the right to substitute products of equal or greater value where necessary unless you request otherwise.
6. Bulk Beef Orders
Weights for whole, half, quarter and mixed beef orders are approximate.
Final packaged weight may vary due to natural differences between animals and processing.
Pricing will be based on the agreed terms at the time of purchase.
7. Delivery
We currently deliver to selected areas including Brisbane, the Sunshine Coast and the Gold Coast.
Delivery dates and locations may vary.
Customers must ensure someone is available to receive their order unless Authority to Leave has been provided.
Risk in the goods passes to the customer upon delivery.
8. Food Safety
All products are prepared by licensed processing facilities and transported under refrigerated or frozen conditions.
Customers should refrigerate or freeze products immediately upon delivery.
Once products have been delivered in accordance with the agreed delivery method, Obi Pasture Co is not responsible for spoilage resulting from improper storage.
9. Returns & Refunds
Due to the perishable nature of our products, we generally cannot accept returns for change of mind.
If your order arrives damaged, incorrect or is affected by a food safety issue, please contact us within 24 hours of delivery.
Where appropriate, we may provide:
a replacement,
store credit, or
a refund,
in accordance with the Australian Consumer Law.
10. Australian Consumer Law
Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law.
Where our products fail to meet the consumer guarantees provided by law, you may be entitled to a repair, replacement or refund.
11. Intellectual Property
All content on this website, including text, photographs, logos, branding and graphics, remains the property of Obi Pasture Co unless otherwise stated.
Content may not be reproduced without written permission.
12. Limitation of Liability
To the extent permitted by law, Obi Pasture Co is not liable for indirect or consequential loss arising from the use of our website or products.
Our liability is limited to the remedies available under the Australian Consumer Law.
13. Website Information
We make reasonable efforts to ensure information on this website is accurate.
Product photographs are representative only and natural variations in colour, marbling, weight and appearance should be expected.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be published on our website.
15. Contact
For any questions regarding these Terms & Conditions, please contact:
Obi Pasture Co
Email: homegrown@obipastureco.com.au
Website: www.obipastureco.com.au