​​Effective Date: 1 August 2026

Obi Pasture Co ("Obi Pasture Co", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, place an order, subscribe to our mailing list or interact with us.

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Who We Are

Obi Pasture Co is a family-owned farm based in Maleny, Queensland, producing premium pasture-raised beef and supplying customers across South East Queensland.

Website:
www.obipastureco.com.au

Email:
homegrown@obipastureco.com.au

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Information We Collect

We may collect personal information including:

• Your name

• Email address

• Phone number

• Delivery and billing address

• Order history

• Payment information (processed securely by our payment providers)

• Information you provide through enquiries or contact forms

• Marketing preferences

• IP address and website usage information collected through cookies and analytics

 

How We Collect Information

We collect information when you:

• Place an order

• Create an account

• Join our mailing list

• Contact us

• Complete a form

• Enter a competition or promotion

• Leave a review

• Browse our website

Our website may also automatically collect information using cookies and similar technologies.

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How We Use Your Information

We use your information to:

• Process and fulfil orders

• Arrange delivery

• Communicate about your order

• Respond to enquiries

• Improve our website and customer experience

• Send marketing communications (where you have opted in)

• Comply with legal obligations

• Prevent fraud and protect our business

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Payment Security

Payments are processed securely through trusted third-party payment providers.

Obi Pasture Co does not store your full credit card details.

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Marketing

If you subscribe to our mailing list, we may send you:

• Product releases

• Seasonal specials

• Farm updates

• Recipes

• Promotions

• Event information

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

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Cookies

Our website uses cookies to:

• Improve website functionality

• Remember your preferences

• Measure website traffic

• Analyse visitor behaviour

• Improve marketing performance

You can disable cookies through your browser settings; however, some website features may not function correctly.

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Third-Party Services

We may use trusted third-party providers including:

• Wix

• Payment processors

• Delivery providers

• Google Analytics

• Meta (Facebook and Instagram)

• Google Ads

• Email marketing platforms

These providers may collect information necessary to perform services on our behalf and have their own privacy policies.

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Disclosure of Information

We will not sell or rent your personal information.

We may disclose information to:

• Delivery and courier providers

• Payment processors

• Professional advisers

• Government authorities where required by law

• Technology providers supporting our website and business

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Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we implement appropriate security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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Access and Correction

You may request access to the personal information we hold about you.

If any information is inaccurate or incomplete, please contact us so we can correct it.

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Children's Privacy

Our website is intended for general audiences.

We do not knowingly collect personal information from children without appropriate consent.

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Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website.

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Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Obi Pasture Co

Email: homegrown@obipastureco.com.au

Website: www.obipastureco.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au